At Fifth Sense London we got our heads together and decided to make a four point promise that would help sum up our values, ensure we always design the best possible products and to guarantee that we always benefit the locals communities in which we operate. Below you'll find these main promises and what they mean for you.
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Our Promise to you as a valued customer and member of the Fifth Sense London community.
Build products with no compromise on quality, design or durability.
We will undertake this goal by listening to customer feedback, working with the best and most sustainable suppliers, analysing market trends and conducting real-life focus groups.
Build products that focus on improving your wellbeing.
We will always design products that help take you to your happy place, whilst at the time same stimulating all five senses in the process. Over the next two years we will invest in new products in home fragrance, aromatherapy, skincare and general wellbeing to help us live out this objective.
Build a safe platform for shopping, sharing and storytelling.
We believe there is much to learn from sharing our experiences, memories and life stories. Not least because it deepens our sense of self awareness, empathy and belonging, but also because they are the tools by which we add colour and dimension to all our lives, in the hope we might find meaning and unison in all the wonderment and vastness.
We will create platforms and opportunities both online and offline to hear your stories, views and opinions and will heavily monitor these platforms for abuse and misuse so that your safety is ensured. Furthermore, we will never breach your privacy, misuse or sell your personal data, nor ask for it unless absolutely necessary. Will will store such data in secure locations at all times and never allow third party access.
Employ local talent and invest in youth apprenticeship schemes and placements.
Never has it been a more unsure time in the face of retail, employment, or the economy in general. ​
Our company was built on the backbone of the Great British workforce over two years ago, and it still remains incredibly important for us to give back to the local community and beyond. Along with continuing to source designers, freelancers and suppliers from the U.K, we will ensure there are opportunities in place by the end of 2021 to take on and train a number of young apprentices, or work placement students - in the hope they might learn from any number of our operations across an array of expertise, including: Product design, web design, marketing, logistics and warehousing, global retail, product testing and trend forecasting.